TRADE TERMS – DATA PROTECTION GDPR – IMPRINT

Imprint

Architect DI Petra Stelzmüller
Office for Interior, Design and Architecture

Schmalzhofgasse 22/dg 5
1060 Wien Austria
T +43 (0) 1 595 2532
M +43 (0) 699 122 76226
E kontaktpetra-stelzmueller.at

Office hours
Monday to Friday from 9.00 a.m. to 4.00 p.m.
and by appointment

VAT number
ATU 67823019
bank information ERSTE BANK
BIC GIBAATWWXXX
IBAN AT49 2011 1000 3734 2827

Member of the Chamber of Commerce Vienna, Association of engineering
Trade authority: MMBA 6/7, Vienna
Austrian Commercial Regulation
Commercial or professional regulations
https://bmwfj.gv.at/Unternehmen/Gewerbe/Seiten/Gewerbeordnung.aspx
Access to commercial or professional regulations:
Legal information system: http://ris.bka.gv.at

Media owner, publisher, owner, content and editorial responsibility: Petra Stelzmüller

WordPress PixelPerfect-Design          office@pixelperfect-design.at
Visagistin
Nadine Ottman                  contact@nadine-ottmann.com
Portraits  Michele Pauty                              office@michelepauty.com
Product photos and paintings  Max Gauss, Kramar, Erich Reismann, Ludwig Rusch, Petra Stelzmüller

Copyright/ Liability
All rights reserved. Texts, photos, graphics, etc. and images on this website are protected by copyright and other protective laws. Contents of this website may not be copied for commercial use or distribution, or made accessible to third. Some pages also contain pictures subject to third party copyright. This site was compiled with utmost care.
Nevertheless ps design|Petra Stelzmüller cannot guarantee the correctness and accuracy of the information contained herein. Any liability for damages incurred directly or indirectly from the use of this website is excluded. The operators are solely esponsible for the content of linked pages.

Data Protection GDPR

All information you provide will be treated confidentially by ps design|Petra Stelzmüller.
This data is used solely to make your purchase safe and easy.
Please read this statement carefully before using the website, as is explained here how we collect, process or store personal data. Every access to our website and each download of a file on this website are logged. The storage serves internal system-related and statistical purposes.
This will be recorded:
Name of the file, date and time of the call, amount of data transferred, message of successful retrieval , web browser, accessing domain, the requesting computer, Keywords IP address, etc.
We process and store all the personal information you provide to us in the context of e-mail submit requests (eg name, address, email address, phone number, etc.) to perform the desired contact from you as weil as for subsequent maintenance of customer relationships. This data is stored until your written request for cancellation from us. With complete contract execution all data will be locked in accordance with storage periods given by fiscal and commercial law and will be deleted after expiration of said periods.

Forwarding of personal data during execution of order

For purpose of contract execution and only as far as necessary for delivery all personal data collected by me will be forwarded to the authorized shipping company such as i.e. Austrian Post AG, GLS, DPD etc. Further personal data will only be gathered if given voluntary, if given as part of a contract’s request, registration or cunclusion or if given due to your browser’s settings.
1. In case of payment by creditcard via PayPal or direct debit via PayPal (Europe) you forward your payment-data to Paypal as part of the payment processing. For further information concerning data privacy: DATENSCHUTZ PAYPAL.
2. Is the product being delivered by an authorized shipping company as mentioned above, I forward your email-address to the authorized shipping company before the delivery in order to adjust the date of delivery.

Your rights and contact

At all times you have the possibility of demanding information about the stored data concerning your persona, about the data’s origin, the receivers and the purpose of storing the data. Furthermore and according to legal regulations you have the right to correction, to locking and to deletion of your data.  All future changes of my GDPRs will be given due notice on my homepage. Please check there regularly for news or changes.
For any questions, comments or other queries concerning GDPR feel free to contact me:
kontakt@petra-stelzmueller.at.
Furthermore personal data is being collected when you subscribe to the newsletter.
You can unsubscribe from the newsletter at all times via the link provided in said newsletter or via an email to kontakt@petra-stelzmueller.at. Your data will be deleted after that.

Cookies
To make visiting my homepage attractive and to allow the use of certain features, I use so-called cookies on various pages. These are small textfiles which are stored on your terminal. Some of the cookies I use are deleted at the end of every browser-session, which is as soon as you have closed your browser. They are called session cookies. Other cookies remain on your terminal and allow me to identify and recognize your browser whenever you visit. These would be the persistent cookies. You can alter the settings of your browser in such a way that you are being informed whenever a cookie is about to be placed. You can then decide if you want to accept them individually, or if you want to prevent acceptance either in certain or simply in all cases. In the case of non-acceptance of cookies reduced functionality of my website may occur.

Website-Analysis
This website uses Google Analytics, a web analytics service provided by Google lnc. (Google). Google Analytics uses cookies, text files which are stored on your computer, to help analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other with website and internet related services. Google may also transfer this information to third parties unless required by law or where such third parties process the information on Google’s behalf. Google will not associate your-IP address with any other data held by Google.
You may prevent the installation of cockies by changing some computer settings and the using of datas (ip-address) from Google and prevent Google from using your datas if you install that browser-plugin: tools.google.com/dlpage/gaoptout is possible that excluding some cockies can cause malfunctions on reading my website.
By using this site, you agree to the processing of data about you by Google in the manner described above and for the aforementioned purpose.

The using of Facebook, Instagram plugins and LIKE buttons
Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“)
https://developers.facebook.com/docs/plugins
https://www.instagram.com/developer/embedding/
www.facebook.com/policy.php
https://help.instagram.com/478745558852511/?helpref=hc_fnav&bc[0]=Instagram-Hilfe&bc[1]=Datenschutz%20und%20Sicherheitsbereich

Newsletter

The email-recipient agrees that his or her personal data, i. e. first name, last name and email-address, are being processed in order to receive information about Petra Stelzmüller’s latest products. Said data will not be forwarded to third parties. Please consider that I have to delete your contact from my address directory, if I do not get any response.
You may unsubscribe from the newsletter „Petra Stelzmüller“ without giving any reason. To do so either send an email to kontakt@petra-stelzmueller.at or push the log off-button in the newsletter. After that your data will be deleted.

Trade Terms

General terms and Conditions of Sales 06/2018
Information according to ECG § 5 /.1 Austrian E-Commerce-Law (ECG)
BGBl Nr. I 152/2001, Disclosure according to § 25 media law

General
These Terms and Conditions of  Sales apply to the sale and delivery of products by ps design|Petra Stelzmüller. The Purchaser agrees to accept these Terms and Conditions when placing an order. The Purchaser’s differing terms and conditions will only be valid in case of beeing signed by ps design|Petra Stelzmüller.

Prices
All prices are gross prices ex Vienna including 20 % VAT, but excluding shipping costs. The prices will apply until revoked. No Austrian VAT is payable on sales to businesses within the EU provided the Purchaser quote its VAT ID, but must pay the VAT in its country of domicile. No VAT will be charged on sales to customers outside the EU. However, the Purchaser will be responsible for duties that are levied by his country of domicile.

Shipment/ Order Confirmation
The order is deemed to have been accepted when a confirmation mail is sent by ps design|Petra Stelzmüller to the Purchaser. The shipment is carried out by an authorized shipping company such as Austrian Post AG, GLS, DPD etc. – on the customer’s invoice and risk. Therefore times of delivery depend on the shipping company of choice.
Shipping is handled by the Austrian Post AG at the expense and risk of the purchaser. Delivery times are therefore dependent on the Austrian Post AG. The shipment charges are stated in the table below*.
Delays caused through delivery difficulties cannot be excluded.
If ps design|Petra Stelzmüller is unable to fulfill an order, or if the order cannot be accepted for any other reason, ps design|Petra Stelzmüller will notify the Purchaser within two weeks of the order. In the event of damaged or incomplete deliveries, the Purchaser must obtain confirmation from the deliverer (f.e. parcel service). If goods arrive at the Purchaser in a defective state, despite having been properly packaged, the Purchaser must immediately notify ps design|Petra Stelzmüller. Statutory warranty rules shall apply.

Payment
Unless otherwise indicated, I ask for payment by proforma invoice which I will send you and after receipt of your payment the goods will be shipped to you.

Right of Withdrawal / Refund policy
The Purchaser may withdraw from the contract without providing reasons within 14 days after receipt of goods by returning the goods and sending a written cancellation notice (fe: email, fax, letter). The goods must be returned ps design|Petra Stelzmüller in a resaleable condition, in their original packaging and postage paid. The price minus postage bill will be refunded. Reconsignment at buyer’s costs. If the products have been used, a reasonable charge must be paid for their use. If the goods have deteriorated (e.g. through clear traces of use) or have been lost before being returned, the Purchaser must reimburse their reduction in value or the full value of the goods.
If you make a special order, it is not possible to change it. (f.e. special flamingo print for parabolic aerial, special pillow designed according to your wishes,..)
Send the cancellation notice to:

Architect DI Petra Stelzmüller
Schmalzhofgasse 22/dg 5
1060 Vienna, Austria
kontakt@petra-stelzmueller.at

Reservation of Title
ps design|Petra Stelzmüller retains title to the goods until they have been paid for. Copyright and all rights reserved.

Place of Jurisdiction
The place of performance for all clauses of the contract is Vienna. This agreement is governed by Austrian law. The contract documents are available in German and English.

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